Terms & Conditions

Welcome to TYCHE, an online store by Brilliance Trading Sdn Bhd. Please note that the name TYCHE in the following context will be refer to as both this online store and Brilliance Trading Sdn Bhd. Terms and conditions stated below applies to all visitors and users of TYCHE. You're bound by these terms and conditions as long as you're on www.tyche.com.my. By using this website, you have agreed to the agreement within this Terms & Conditions. If you do not wish to agree on these Terms & Conditions, do not access and/or use this website or the services.

General
The agreement within Terms & Conditions may be change, move or delete at any time. Please note that TYCHE have the right to change the content of the Terms & Conditions without any prior notice. Any amendments made shall be effective immediatly upon posting. Users are advised to regularly check for any amendments or updates to the Terms & Conditions. If you do not accept or agree to the changes, you must stop using the service. Any violation of rules and regulations of these terms and conditions, TYCHE  will take immediate actions against the offender(s).

Order Payment & Cancellation
TYCHE holds the right to CANCEL any orders that failed to comply with the following payment policy:

  1. ONLINE BANKING - If the buyer have selected Online Banking as the payment method for an order, the buyer will have to complete/make sucessful payment within 3 DAYS. Fail to complete payment within 3 days will lead to order cancellation.
  2. PAYMENT TERM - If the buyer have selected Payment Term (limited to approved user) as the payment method for an order, the buyer will have to make sure no outstanding payments are exceeding the given term period and credit limit. Fail to complete payment within term period and credit limit will lead to order cancellation.

 

Buyers are able to make order cancellation after payment have been made. This only apply for the orders that have not yet been send for shipment. If the payment was done via Online Banking, 3% of the payment amount will be charged as refund processing fee by the payment gateway. TYCHE will not be liable for any of the incurring processing fee. 


Site Contents & Copyrights
Unless stated otherwise, all materials, including images, illustrations, designs, icons, photographs, video clips, written information and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by TYCHE and their respective suppliers/brand & business owners.

Comments and Feedbacks
All comments and feedbacks to www.tyche.com.my will be remain as TYCHE's property.

User shall agree that there will be no comment(s) submitted to the www.tyche.com.my that will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
TYCHE cannot guarantee all actual products will be exactly the same shown on the monitor as it is dependent on the user's monitor. Some product listing images may contain other products that are related to the product itself, but are not part of the sales/package. Users are strongly advise to read the Description section and also What's In The Box.

Newsletter
User shall agree that www.tyche.com.my may send newsletter regarding the latest news/products/promotions etc through email to the user.

Indemnification
The user shall agree to defend, indemnify and hold TYCHE harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk. TYCHE will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information
As much as every effort TYCHE made to ensure the accuracy of the site information, there may still be information that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out Return and Refund Policy.

Termination
This agreement is effective unless and until either by the customer or TYCHE. Customer may terminate this agreement at any time. However, TYCHE may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.